Serving Prescott, Prescott Valley, Chino Valley, and surrounding Yavapai County communities.
Choosing a remodeling contractor in Arizona requires more than comparing quotes. Understanding a contractor's licensing, bonding, and insurance is one of the most important steps you can take to protect your home, your finances, and your legal standing. Here's what our credentials mean and how to verify them independently.
The Arizona Registrar of Contractors (ROC) is the state agency that licenses and regulates contractors. To obtain a license, a contractor must pass a trade exam, pass a business management exam, submit to a background check, and maintain active bonding and insurance. The license must be renewed regularly and remains in good standing only when the contractor meets ongoing requirements.
Our license number is AZ ROC #339999. This is a General Contractor license, which authorizes us to perform kitchen and bathroom remodeling, structural modifications, additions, and related residential work across Arizona.
We encourage every homeowner to verify any contractor's license before signing a contract. Here's how to verify ours:
A license in "Active" status with no unresolved complaints is what you want to see. You can verify any Arizona contractor the same way before hiring.
A contractor bond — also called a surety bond — is a financial guarantee issued by a bonding company. It protects you as the homeowner if the contractor fails to complete the contracted work, abandons a project, or causes financial harm through improper performance.
In Arizona, the ROC requires all licensed contractors to maintain a bond as a condition of licensure. The bond amount varies by license class and is set by the ROC. The bond is not insurance on our behalf — it is a protection mechanism for the homeowner and the public.
If a contractor is unlicensed, they cannot legally hold a bond under the ROC system — which means you have no financial protection if something goes wrong.
We carry two types of insurance that matter to you as a homeowner:
General liability insurance covers accidental property damage caused by our crew during the project. If a worker drops a tool through your floor, damages a wall beyond the project scope, or causes an accidental water leak — general liability insurance covers the repair costs. Without this, you as the homeowner could be left absorbing those costs, or forced into a dispute with an uninsured contractor.
We can provide a Certificate of Insurance (COI) upon request before the project begins.
Workers' compensation is often overlooked by homeowners, but it's critical. If one of our workers is injured while working in your home, workers' comp covers their medical costs and lost wages. Without workers' comp on the contractor's policy, you as the homeowner may be held liable for an injured worker's medical expenses and legal costs under Arizona law.
This is one of the most significant risks of hiring an uninsured contractor — and one of the most commonly misunderstood by homeowners.
Unlicensed contractors frequently offer lower prices. That lower price reflects, in part, the absence of the overhead that exists to protect you. Here's what you give up when you hire unlicensed:
| Protection | Licensed (ROC #339999) | Unlicensed Contractor |
|---|---|---|
| ROC complaint & remediation process | ✓ Available | ✗ Not available |
| Bond protection if work abandoned | ✓ Available | ✗ Not available |
| Homeowner's insurance claim support | ✓ Supported | ✗ May be denied |
| Ability to pull permits | ✓ Yes | ✗ No |
| Worker injury liability | ✓ Covered by workers' comp | ✗ May fall to homeowner |
Whether you hire us or someone else, these five questions protect you from the most common contractor pitfalls in Arizona:
Visit roc.az.gov, click "License Lookup," and search for license number 339999 or company name "Infinity Kitchen and Bath." The result will confirm our license type, active status, bond information, and any complaint history. We encourage you to check before signing any contract — with us or anyone else.
If a complaint cannot be resolved directly with the contractor, homeowners can file a formal complaint with the Arizona Registrar of Contractors. The ROC investigates complaints, can order remediation, and can suspend or revoke a contractor's license for unresolved issues. This process is only available when the contractor is licensed — unlicensed contractors fall outside the ROC's jurisdiction.
General liability insurance covers accidental property damage caused by our crew during the project — including damage to your home's structure, fixtures, and surfaces within the work area. Coverage for personal belongings (furniture, electronics, artwork) is typically excluded from contractor liability policies and is better covered under your homeowner's insurance. We take care to protect your home during every project.
Contractors who skip licensing, bonding, workers' compensation, and insurance have meaningfully lower overhead — and they pass some of that to you in the form of a lower bid. But those costs exist because the protections they buy are real. The unlicensed contractor who's 20% cheaper carries 100% of the risk back onto you if something goes wrong.
Licensed, bonded, and insured since 2013. Request a free consultation and we'll walk you through our process, our credentials, and exactly what to expect.
Our 2-year workmanship warranty and what manufacturer coverage comes with your project.
Meet Steve Hunt and the team behind Infinity Kitchen and Bath — Prescott's trusted remodeler since 2013.
Schedule your free consultation or ask us anything about your upcoming remodel.